Help Centre

Got a question about your electrics? Find answers, watch how-to videos, and get the help you need — all in one place.

Video Guides

Watch our quick videos to help you understand common electrical issues and what to do before calling an electrician.

Troubleshooting

How to Reset & Find a Fault on a Split Load RCD Fuseboard

Is something tripping your fuseboard? This video walks you through how to identify which circuit is causing the problem and how to safely reset your RCD. A great first step before calling an electrician.

Helpful Guides & Advice

Quick reads to help you understand your home electrics, stay safe, and know when it’s time to call a professional.

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When Do I Need an EICR?

An Electrical Installation Condition Report checks the safety of your wiring. Landlords need one every 5 years by law. Homeowners should get one when buying, selling, or if their wiring is over 25 years old.

Learn more about EICRs →

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Signs Your Fuseboard Needs Replacing

If your fuseboard still has rewirable fuses, no RCD protection, or keeps tripping, it’s time for an upgrade. A modern consumer unit protects your family from electric shock and fire.

See our fuseboard service →

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What to Do When Your Electrics Trip

First, don’t panic. Open your fuseboard and check which switch has flipped down. Try switching it back on. If it trips again immediately, you likely have a fault — unplug everything on that circuit and try again. Still tripping? Time to call us.

Our fault finding service →

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How to Stop Mould & Condensation

Mould is usually caused by poor ventilation, not rising damp. Extractor fans in bathrooms and PIV units for the whole house are the most effective solutions. Don’t just paint over it — fix the root cause.

Our ventilation solutions →

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Thinking About an EV Charger?

A dedicated home charger is faster, safer, and cheaper than using a three-pin plug. We install chargers from all major brands, fully certified and compliant. Most installations take half a day.

EV charger installation →

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Landlord Electrical Responsibilities

UK landlords must have a valid EICR, working smoke alarms, and safe electrics in every rental property. Failure to comply can result in fines up to £30,000. We handle everything to keep you legal.

Landlord electrical services →

Frequently Asked Questions

How quickly can you come out?

For emergencies, we aim to respond the same day where possible. For routine work, you can book a date and time that suits you through our online booking system — most appointments are available within a few days.

Do you charge a call-out fee?

We provide free, no-obligation quotes for most work. For fault finding and diagnostics, our pricing starts at £97 for the first hour. We’re always transparent about costs before any work begins.

Are you qualified and insured?

Yes. We are NAPIT registered, fully qualified, and carry full public liability insurance. All our work is carried out to BS 7671 (the IET Wiring Regulations) and complies with Building Regulations.

What areas do you cover?

We cover Rotherham, Sheffield, Doncaster, Barnsley, and the wider South Yorkshire area. If you’re unsure whether we cover your location, just get in touch and we’ll let you know.

Can I book online without calling?

Absolutely! Our online booking system is available 24/7. Pick your own date and time, tell us what you need, and you’ll receive instant confirmation. No phone calls needed.

Do you provide certificates after the work?

Yes. All notifiable work receives the appropriate electrical certificate — whether that’s an EICR, a Minor Works Certificate, or an Electrical Installation Certificate. These are sent digitally for your records.

What payment methods do you accept?

We accept bank transfer, card payments, and cash. Payment is typically due on completion of the work. For larger projects, we can discuss staged payments.

My electrics keep tripping — what should I do?

First, check our video guide above on resetting your RCD. Try isolating each circuit one by one to identify which one is causing the trip. If it keeps tripping or you can’t identify the cause, book a fault finding appointment and we’ll diagnose the issue for you.

Still Need Help?

Can’t find the answer you’re looking for? Book a free quote or give us a call — we’re always happy to help.

Get a Free Quote →